Trends & Signals
Technology & Society
Explore the latest insights, thought leadership, and research from FCAT®
The Cost of Manipulating AI
June 23, 2021
We’ve all received email messages with misspellings, designed to outsmart AI-driven spam filters. Perhaps you’ve also heard about how a two-inch piece of tape tricked Tesla cars into speeding up 50 miles per hour.1 What these and hundreds of other...
Designing Automated Systems That Humans Will Trust
May 17, 2021
Automation is moving up the value chain, taking on more “human” tasks like financial planning, factory floor management, and home health care. In response, companies need to reevaluate how to build trust in automated systems, considering both their...
How Exclusion Affects Consumers Across the Financial Lifecycle
April 6, 2021
Part One of a series about Inclusive Financial ServicesFinancial exclusion is a reality for millions of Americans who don’t have access to useful and affordable financial products and services delivered in a responsible and sustainable way. The FDIC...
Adaptation and Resilience: Signals from COVID-19 that Matter
March 24, 2021
Over the past twelve months, we have collectively experienced a massive disruption triggered by a tiny pathogen. And in the face of virus-prompted changes, we’ve each had to adapt—as parents of newonline-learners to leaders of teams, businesses, and...
New Data Fuels AI Opportunities in a Remote World
March 17, 2021
Now that so many of us are doing almost everything online at home -- shopping, work, doctor appointments, school, financial check-ins, parent-teacher conferences --- you may have noticed some not so subtle behavior changes among those around you....
How Communication Impacts Behavior
February 9, 2021
Four key considerations for communicating with an audience
How We Do Research
February 4, 2021
FCAT Research is a bet on the value of outside-in thinking, a rigorous analysis of external trends that we believe will have a dramatic impact on our business, our industry, and on the lives of our customers and associates. Our goal is to help...
Q&A with Andrew J. Scott, PhD, Co-author, “The New Long Life”
January 14, 2021
FCAT hosts an ongoing Speaker Series as part of its mission to “bring the outside in” and share diverse perspectives with Fidelity associates to provoke conversation and action. A few weeks ago, as part of that series, the FCAT Research team hosted...
Gender Equality Challenges in the Wake of the Pandemic
January 12, 2021
Before the novel coronavirus swept through the world, things were looking bright for women in the US workplace. For the first time in almost a decade, women made up the majority of the workforce; 42% of businesses were women-owned; women with...
Q&A with Dr. Nicholas Christakis
November 13, 2020
FCAT hosts an ongoing Speaker Series as part of its mission to “bring the outside in” and share diverse perspectives with Fidelity associates that provoke conversation. A few weeks ago, as part of that series, the FCAT Research team hosted a...