A conversation with Sayash Kapoor: Author of AI Snake Oil
Thought leader Sayash Kapoor offers his perspective on bogus AI claims, why people fall for them, and how users can cut through the hype to tap into AI’s true potential.
Defining the future of artificial intelligence
The FCAT® AI team explores emerging architectures to shape solutions that matter, helping to unlock innovation, create transformative experiences, and expand opportunities across financial services and beyond.
Intelligence
OUR IMPACT
We’re conducting AI research and development to help uncover practical applications for artificial intelligence and solve real-world problems for Fidelity Investments, our customers, and associates.

BUILDING
"SMARTER" PRODUCTS
We deliver advanced AI-driven tools and innovative techniques that help empower investors and associates to build confidence, make decisions, and unlock the full potential of traditional, generative, and agentic AI.

TRANSFORMING
INVESTOR EXPERIENCES
We design technologies that help make investing simpler, elevate customer interactions, and strengthen capabilities—delivering seamless experiences across the entire investment journey.

EXPANDING
FINANCIAL EDUCATION
We develop accessible resources and personalized, multichannel learning experiences that help investors deepen their understanding of money, markets, and emerging technologies.
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Trends & signals
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