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Trends & Signals

By: Sarah Hoffman

Explore the latest insights, thought leadership, and research from FCAT®

Technology & Society, Artificial Intelligence

How AI Can Foster Inclusion

Sarah Hoffman

December 9, 2021

We've spent a lot of time discussing the unintended bias that can easily creep into AI algorithms. But the same technology, properly designed and trained, can also be used to confront biases. A new generation of automated tools seeks to proactively promote inclusion in:

Artificial Intelligence

How Creative AI Can Fasttrack Innovation

Sarah Hoffman

September 2, 2021

As companies try to figure out how and when to bring employees back to the office, one often purported benefit of doing so is that the proximity to colleagues – and the chance for spontaneous meetings and conversations – spurs innovation. Others argue, however, that no evidence supports that contention, and instead office culture may actually hamper innovation because needing to be in a prescribed place at specific times excludes some people. 1 And in fact, technology and artificial intelligence have enabled us to move beyond in-person experiences in many ways − just consider how we shop for food and clothing, chose a movie to watch, and even how we date. So can AI enable us to innovate more effectively, with anyone, at any time, and in any location, thereby reducing the need to be in an office?

Technology & Society, Artificial Intelligence

The Cost of Manipulating AI

Sarah Hoffman

June 23, 2021

We’ve all received email messages with misspellings, designed to outsmart AI-driven spam filters. Perhaps you’ve also heard about how a two-inch piece of tape tricked Tesla cars into speeding up 50 miles per hour.1 What these and hundreds of other anecdotes demonstrate is that it’s relatively easy to manipulate AI systems. Indeed, efforts to "fool" AI have already impacted our industry, where we find numerous examples of people trying to manipulate:

Technology & Society, Artificial Intelligence

New Data Fuels AI Opportunities in a Remote World

Sarah Hoffman

March 17, 2021

Now that so many of us are doing almost everything online at home -- shopping, work, doctor appointments, school, financial check-ins, parent-teacher conferences --- you may have noticed some not so subtle behavior changes among those around you. Maybe a colleague has suddenly started blocking her video feed during Zoom calls. Perhaps a customer has started speaking slower, making a lot of spelling errors, or is typing at a different pace. Maybe you’ve noticed a change in the tones of a colleague’s MS Teams or Yammer posts or changes in a customer’s chatbot message style. All of this could be indicative of something important, and AI is an ideal tool to pick up on these changes.

Technology & Society

Gender Equality Challenges in the Wake of the Pandemic

Sarah Hoffman

January 12, 2021

Before the novel coronavirus swept through the world, things were looking bright for women in the US workplace. For the first time in almost a decade, women made up the majority of the workforce; 42% of businesses were women-owned; women with patents went from 4% in 1976 to almost 22% in 2019; at each level in the pipeline, the number of women was increasing. And then the pandemic hit.

Fintech, Emerging Technology

The Promise and Peril of the Latest Tiny Technologies

Sarah Hoffman

October 30, 2020

Technologies have been getting smaller, and smarter, for a long time. But recent developments in miniaturization have changed the game. In medicine, nanotherapies – where nanoparticles (larger than an atom or a molecule, but smaller than a bulk solid) deliver a drug to a given location in the body – are within reach. Researchers at Stanford School of Medicine found that drug-coated nanoparticles reduce the buildup of plaque in mouse arteries without causing negative side effects.1 Drones also are shrinking, some as small as a quarter. And advances in materials design mean that sensors and networking capabilities can be baked right into walls and desks for stronger, more energy efficient buildings. Even space exploration is getting small; CubeSat’s mini satellite is a mere 10 x 10 x 10 cm.

Technology & Society, Artificial Intelligence

Women in Artificial Intelligence – A Conversation

Sarah Hoffman

October 16, 2020

FCAT’s Sarah Hoffman, VP AI and Machine Learning Research, sits down for a far-ranging interview with Haptik’s Burka Gurgenidze-Seinau, discussing the AI field, how AI influences our daily lives, and how it may reshape the future. This engaging video conversation covers a multitude of topics, including misconceptions aspiring professional women may have regarding AI and the AI field, how women are influencing AI development and implementation, as well as the broad impact AI is having across culture, commerce, and daily life. Watch here.

Technology & Society, Artificial Intelligence

Eliminating AI Bias: A Human + Machine Approach

Sarah Hoffman

August 27, 2020

Bias in AI is a known problem. Cases involving medical care, parole, recruiting, and loans have all been tainted by flawed data sampling or training data that includes biased human decisions.1 The good news: large organizations are waking up. Even the Vatican has chimed in with a charter on AI ethics.2 Even better news: there are practical methods for combatting AI bias.