Anjali Lai

About

Anjali Lai leads research related to sociocultural, behavioral, and decision-making trends that impact the future of Fidelity’s customer and associate experience. Previously, Anjali spent over a decade at Forrester where she built and led the firm’s global consumer research. Anjali has been a regular keynote speaker at research industry events and serves as adjunct faculty for Columbia University’s graduate communication programs. Anjali holds an M.S. in applied marketing research and a B.A. in English and communication theory from Boston University.

https://www.linkedin.com/in/anjali-lai-b1880826/

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